Eligibility and FAQs

Learn more about how to apply for and use Google Cloud Platform credits and discounts.

Eligibility criteria

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  • United States

    Faculty that are currently teaching courses at regionally-accredited higher education institutions. Students that are currently enrolled in courses at regionally-accredited higher education institutions.

  • International

    Faculty and Students at higher learning institutions and universities that can award degrees, and are located in a country listed below. Faculty members must be currently teaching courses and students must be enrolled in courses in order to be eligible.

    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India
    • Indonesia
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States

    Please note that credits are granted at Google's discretion. Google reserves the right to not grant credits and change the criteria for granting credits at any time. Opt in for communications from us and we'll send you information about other credit programs and news from Google Cloud Platform.

About the program

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  • What are the qualification requirements for the Google Cloud Platform credits program?

    The program provides credits for verified faculty within regionally accredited programs in the US. Outside of the US, the program provides credits for faculty at higher learning institutions and universities that award degrees in the countries listed above. The program does not support for-profit institutions.

    As the program grows, we hope to expand to other countries.

  • When can Google Cloud Platform credits be used?

    Google Cloud Platform credits can be used for one year after initial credit issuance.

  • Is there a limitation on what these credits can be used for?

    Yes. The credits can be used for most products in Google Cloud Platform. The credits can also be used for Maps Platform products. The credits must be used in your capacity as either faculty or student at your educational institution. The credits cannot be for commercial or personal use. It is the intent of the program that credits are used by students to learn about how to use the cloud. Students should be able to access Google Cloud resources themselves.

    There is also a limit to the number of projects and CPUs a user can have. Please contact us at cloudedugrants@google.com if you need an increase in the number of projects. Most other quotas can be increased by following the instructions here. Project and CPU quota requests are subject to availability and may not be available for all projects.

    GCP credits may not be used to engage in mining cryptocurrency. Please note that credits are awarded at Google's discretion. Google reserves the right to not grant credit awards, revoke credit awards, and to change the qualifying criteria at any time.

    By default, GPUs are not enabled for projects, but you can request them following the instructions here. GPUs requests are subject to availability and may not be available for all projects.

  • What can I do with $50 in Google Cloud Platform?

    As of 12 June 2020, $50 USD will give 2 months of an n1-standard-1 machine with a 20 GiB persistent disk running 24 hours a day, 7 days a week. But, typically, cloud resources only need to be active when they are in use — so for classwork, you can get more, such as:

    • An f1-micro instance running 4 hours a day, 7 days a week costs approximately $1 USD a month (the first instance of an f1-micro is free as part of the Free Tier).
    • 100 GB of persistent disk costs approximately $4 USD a month.
    • Label detection of 1,000 images using the Vision API cost approximately $1.50 USD (with the first 1,000 free as part of the Free Tier).
    • Speech to text transcription costs approximately $1.50 for 60 minutes (with the first 60 minutes each month free as part of the Free Tier).
    • Translation of one million characters costs approximately $20 USD. This fee is prorated for the actual number of characters translated.
    • App Engine provides numerous resources in its Free Tier for no cost per month.
    • 1 TB of queries in BigQuery costs $5 (the first 1Tb per month is free as part of the Free Tier).

    For more details and current prices, see the Google Cloud Platform Pricing Calculator.

  • Who can apply for the Google Cloud Platform credits program?

    Only verified faculty members in qualifying countries can apply.

    Qualifying countries

    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India
    • Indonesia
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States

Application process

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  • How do I apply for the Google Cloud Platform credits program?

    Eligible faculty members can use our online form to apply for Google Cloud credits for students to give them real, hands-on experience with Google Cloud Platform. It is the intent of the program that the credits are used by students to learn about how to use the cloud.

    Eligibility is limited to faculty only. If you are a student, you can encourage your faculty members to apply for your next course.

Credits and coupon administration

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  • Do I need to enter any credit card information to redeem these credits in Google Cloud Platform?

    No. If you are prompted for credit card information, you are likely using the Free Trial instead of the credits program.

    For more information, check out the Receiving and Redeeming Coupons guide.

  • What is the value of the credit which we will be receiving?

    Credit will have a value of $100 USD for faculty members and $50 for students.

  • If I already applied the credit to an account, can I apply it to a different account instead?

    No, once you apply the credit to an account, you cannot transfer the coupon to a different account. However, you can fund projects in another account using the Billing Account created from the coupon. Here's a link for further information on modifying Billing Accounts for a project and a guide on Troubleshooting Account Issues.

  • What if I run out of credits?

    If you are a student enrolled in a course that requires the use of GCP and you do not have any credit remaining, please have your professor teaching the course email us at CloudEduGrants@google.com to request additional credit on your behalf.

    Google reserves the right to not grant credits and change the criteria for granting credits at any time.

    Information is available about creating billing alerts and tracking usage in this document.

  • Will all of the credit be available to use within Google Cloud Platform once the credit is redeemed?

    Yes, the full credit value will be available.

  • What happens when all of the credits I have in Google Cloud Platform are used up?

    Nothing specifically occurs other than you will no longer be able to use Google Cloud Platform. VMs that are running will be stopped. Storage, including VM disks, will exist for 30 days and then be removed. For more detailed information, please see the documentation located here for the Free Trial program as the experience will be the same.

Other questions

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  • I can’t access Google Cloud Platform with my school account. What might be the issue?

    There are two potential issues:

    You need a Google account to access Google Cloud Platform. If your school address is not part of G Suite for Education, use a Gmail account. If you do not have one, please go to this site to create a Gmail account.

    If your school is on a G Suite for Education domain, the Google Developer Console needs to be turned on by the IT Administrator for your G Suite domain. Please reference this site for instructions. If your administrators will not turn on Developer options, you can use Gmail addresses to access GCP.

    Check out the guide to Enable GCP on your G Suite Domain.

  • How can I get started? What resources are available?

    Visit our Student Training and Faculty Training pages for more information about credits, training including Coursera and Qwiklabs credits, case studies, and resources.

  • What is the difference between the Google Cloud Platform credits program and the Google Cloud Platform Free Trial Program?

    The Google Cloud Platform credits program was designed to meet the specific needs of higher education users and does not require a credit card to sign up. This limits issues with overspending and makes it easier to get started.

  • What is the best way to manage/view each student's work?

    Students can add professors as an Owner on a project they have created in GCP under the IAM section (follow these instructions).

    You may also want to check out the guide for Billing and Team Projects, as well as a guide for Debugging Student Problems.

  • Who should I contact if I have any questions?

    For any additional questions, please contact CloudEduGrants@google.com.

Faculty managing student credits directly

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  • How do I apply for the Google Cloud Platform credits program?

    Faculty members can apply through our online form.

  • What is the deadline date for applications?

    We will accept applications on an ongoing basis. However, we will not approve courses that begin more than one calendar year from the date of your application.

  • How long will it take for my application to be reviewed and approved?

    For teaching credits, it may take up to 2 weeks for your application to be processed. If you have applied for Google Cloud credits through the program before, the team may take your previous credit usage into account when reviewing your application. For a faster review time, please be sure to include information about your course, which Google Cloud tools students will use, and how the credits will be used by students in the course when you are applying. You may be contacted by our team to discuss your application to ensure we have all of the needed information to make a decision. Be sure you can receive email from CloudEduGrants@google.com (the email may be filtered into your junk or spam folder, so please mark the email address as safe).

  • If approved, what are the next steps to get the credits for the program?

    If approved, the faculty member will receive two notifications by email, one for the student credits and one for the TA and staff credits. We highly recommend that professors redeem the staff and TA coupon codes immediately to ensure there are no issues.

    Student Credits: The email regarding student credits will contain a URL where students can request a coupon code (limit is one per student email address). It is the responsibility of the faculty member to distribute the URL to the students so they can request a coupon.

    Staff and TA Credits: The email regarding staff and TA credits will contain the actual coupon codes. It is the responsibility of the faculty member to distribute the coupon codes to whomever needs them. A person may redeem up to three coupons per course and they must be used for the course which they applied for.

  • Can a faculty member apply for more than one credit under the Google Cloud Platform credits program to cover multiple classes/groups?

    Yes. Each course needs its own submission so we can review the information about the course. A faculty member can combine multiple sections of the same course in one term in a single request. If a faculty member would like separate student URLs for the different course sections, we advise you to submit each section as its own course. A faculty member can submit up to 3 courses on a single application.

  • When can students start accessing the URL to get coupons?

    Coupons can be requested from the URL as soon as it’s provided to you. As a reminder, TA and staff coupons are provided directly as part of the approval email.

  • For how long can the coupons be redeemed (e.g. claimed for credit in Google Cloud Platform)?

    Coupons can be redeemed up to 16 weeks after the start date of a course as indicated on the application form.

  • How long do the credits last?

    The credits will be available for use in your Google Cloud Platform account for 12 months after the start date of a course as indicated on the application form.

  • How many coupons can be redeemed by one person?

    Any single user can only redeem up to three coupon codes per course. In addition, students can only request one coupon code per course. Faculty members who need additional coupons for students can contact the GCP EDU Grant Team for assistance at CloudEduGrants@google.com.

  • What if a student runs out of money in their GCP account from their redeemed coupon?

    There is a retrieval limit of one coupon per student per course (the URL will not allow a student to download any further coupons). The student will need to contact the faculty member administering the course to have them obtain a second coupon from the URL directly, or request a second coupon from the GCP credits program team by emailing CloudEduGrants@google.com.

    Check out this guide for more information on Monitoring Billing Accounts.

  • My student can't create projects using their school email address.

    Students will need a school-branded email address that contains your school’s domain in order to receive a coupon. This helps to ensure that only students from your school—and not simply anyone with the credits program URL—are accessing your coupons.

    Once students have received a coupon, they can apply it to any Google account (which may be a Gmail or G Suite for Education account). Students can use this account to log in to the Cloud Console and access the cloud.

    In some cases, these two accounts are the same. For example, if you're at a G Suite for Education school, the student email address is already a Google account, and so it can be used to log into the Cloud Console. However, your G Suite for Education administrator will have to turn on the Google Developer Console for students. This can be found within Additional Google services. If you are not sure that this option has been turned on, it is much safer to use a Gmail account.

Training credits

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Academic Research Credits Program

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  • What are the eligibility requirements for the GCP research credits program?

    Applicant must be a faculty researcher or PhD candidate at a regionally accredited academic institution in the United States, or degree granting institution in one of the following countries:

    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India
    • Indonesia
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States

    We do not support for-profit institutions. We hope to expand to other geographies.

  • What can Google Cloud Platform credits awarded through this program be used for?

    GCP credits can be used for most computing services on Google Cloud Platform such as storage, compute, and data analysis. The credits can not be used for Maps Platform products. Credits may not be used for Google Cloud support packages. Credits must only be used for research described in the proposal section of your application.

    Limitations: GCP credits may not be used to engage in mining cryptocurrency. Please note that credits are awarded at Google's discretion. Google reserves the right to not grant credit awards, revoke credit awards, and to change the qualifying criteria at any time.

  • How much are the credit awards?

    Faculty awards are worth up to $5,000 USD in GCP credits.

    PhD Candidate awards are worth $1,000 USD in GCP credits.

  • How do I apply to the GCP research credits program?

    Academic researchers can apply using our online application form.

  • Is there a deadline to apply?

    We accept applications on an ongoing basis.

  • How long will it take for my application to be reviewed and approved?

    In general, we review and make decisions on applications within 4-6 weeks. You may be contacted by our team to discuss your application further if necessary. Please indicate any urgent requests or timelines within your application proposal.

  • Can multiple individuals from the same research proposal apply?

    Only one person per research proposal may apply.

  • Can graduate students or PhDs conducting research apply?

    PhD candidates conducting research may apply for $1000 in GCP Credit. Graduate students are not eligible for research credits.

  • I am a PhD Student, can I still qualify?

    Only PhD Candidates who have completed their master’s and PhD level coursework, and have been formally accepted as a PhD Candidate by their institution qualify for the $1000 in GCP Credit for their research. PhD Candidates must have completed all their coursework and are currently working on their dissertation and/or thesis.

  • Can I apply for GCP credits multiple times for different research projects or proposals?

    Individuals may submit multiple applications for different research proposals, however each applicant is eligible for only one award per calendar year. Please note that credits are awarded at Google’s discretion and not all applications may be supported.

  • Can I apply for the same project twice?

    No, projects are only eligible for an award once. If you are submitting a new application in a new calendar year, it must be for a new project.

  • Does Google prioritize certain research areas over others (e.g., Computer Science over English Literature)?

    No, the GCP research credit program is open to any field of academic research. We see value in supporting and learning from many fields of research.

  • What GCP Terms of Service apply to my use of GCP services?

    If you have a current GCP account through your educational institution, the Terms of Service negotiated between your institution and Google will continue to apply, as before. If you do not have a pre-existing GCP account through your educational institution and must create a new account to access GCP services, the Terms of Service you must click-to-accept govern your use of GCP.

  • What does pricing look like for Google Cloud Platform?

    For current prices, see the Google Cloud Platform Pricing Calculator.

  • Do credit awards expire?

    Credit awards must be redeemed within 60 days of the project start date indicated in the application form. If the project start date is in the past, credit awards must be redeemed within 60 days of the date of award. Credit awards expire 365 days from the coupon redemption date, or when the credit amount has been fully used, whichever comes first.

  • How should I disclose that I received GCP credits in my research if I receive and use GCP credits?

    You should acknowledge the connection between your project and your use of Google Cloud Platform via a research credit, with a statement like the following: “This material is based upon work supported by Google Cloud.”

  • How does the GCP research credits program differ from Google Faculty Research Awards?

    The GCP research credits program provides credits for researchers to use Google Cloud Platform services such as cloud storage, compute, and data analysis. Credits can only be used with GCP products and services.

    On the other hand, Google Faculty Research Awards recognize and support faculty pursuing cutting-edge research in areas of mutual interest. Awards are structured as unrestricted gifts to universities.

  • What documentation or training is available?

    You can find training for by research area on the Researcher overview page.

  • Who should I contact if I have any questions?

    For any additional questions, please contact gcpresearchcredits@google.com.

COVID-19 Research Credits Program

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  • What is the eligibility criteria to apply for Google Cloud Platform research credits for COVID-19?

    Applicants must be a verifiable researcher from a commercial, nonprofit, government or academic research institution. Please note that government related requests will be reviewed on the basis of compliance with regulatory norms prior to considering the application. The institution must be based in a country where GCP credits are approved:

    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India (Limited)
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States
  • Is there a deadline to apply?

    No, applications will be reviewed on a rolling basis during the COVID-19 pandemic.

  • What type of research will be approved?

    Google will be funding COVID-19 related research projects for potential treatments, techniques and datasets, and working with the Harvard Global Health Institute to prioritize grant recipients based on the project impact on public health. Preference will be given to projects that plan to make their datasets publicly available and referenceable. Unlike academic research seed grants, COVID-19 research grants are designed to fund urgent public health related projects in-full. COVID-19 research grants are valid for 90 days only.

  • How long does it take from the moment I apply to when my credit is issued?

    Applications for larger amounts of credits will be reviewed on a rolling basis between the Harvard Global Health Institute and Google Cloud committee. We expect the majority of reviews to be completed within 1-2 weeks, but if follow-up questions are required, then this may be extended.

  • How much are the credit awards?

    Research credits are meant to fully fund COVID-19 related research in accordance with the proposal submitted. Please expect that higher credit requests may require further follow-up.

  • When will the credits expire?

    Credit awards must be activated within 60 days of the project start date indicated in the application form. Credit awards will expire 90 days from the coupon redemption date, or when the credit amount has been fully used, whichever comes first.

  • Can a researcher submit multiple applications?

    Yes, although this will be taken into consideration when reviewing our support priorities.

  • Can multiple individuals from the same research proposal apply?

    Only one person per research proposal may apply.

  • Can multiple individuals from the same research institution apply for different proposals?

    Yes. Each proposal will be evaluated for compliance and impact on its own merit.

  • Can I still apply if I have a researcher on my team working in a country where Google Cloud Credits are not approved?

    To be considered, the Google Cloud account must be located in an approved country from the list above.

  • Can a researcher who has already received a Google Cloud research credit grant apply?

    Yes. Researchers who are currently utilizing a Google Cloud research credit grant can submit a new research proposal related to COVID-19 to be considered.

  • What can GCP credits awarded through this program be used for?

    Google Cloud research credits can be used for most computing services on Google Cloud Platform such as storage, compute, and data analysis. The credits can not be used for Maps Platform products. Credits may not be used for Google Cloud support packages. Credits must only be used for COVID-19 research described in the proposal section of your application.

  • What documentation or training is available?

    Explore Google Cloud Platform documentation and our Getting Started with Google Cloud Platform Guide. Specific to COVID-19 related research, our Genomic data reference architecture site may be relevant as well as a pre-hosted repository of public datasets like Johns Hopkins Center for Systems Science and Engineering (JHU CSSE), US Census, and Hospital General Information from HHS via our BigQuery public datasets program.

  • How should I disclose that I received and used Google Cloud credits in my research?

    You should acknowledge the connection between your project and your use of Google Cloud Platform via a research credit, with a statement like the following: “This material is based upon work supported by Google Cloud.”

  • What GCP Terms of Service apply to my use of GCP services?

    If you have a current GCP account through your educational institution, the Terms of Service negotiated between your institution and Google will continue to apply, as before. If you do not have a pre-existing GCP account through your educational institution and must create a new account to access GCP services, the Terms of Service you must click-to-accept govern your use of GCP.

  • How do I estimate the amount I request in Google Cloud Platform credits?

    To estimate credit size based on current prices, see the Google Cloud Platform Pricing Calculator.

  • Who should I contact if I have any questions?

    For any additional questions, please contact gcpresearchcredits@google.com.

Eligibility

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  • Eligibility for United States

    Teachers and faculty at universities that are regionally accredited. Google is excited to provide institution(s) with participation in the program, including Google Cloud training and certification for faculty, valued at $750 per individual. This is not a gift to any specific individual; rather, it is a donation to the institution.

    As a reminder, Alphabet companies may be vendors and/or lobbyist employers and employees of Alphabet companies may be registered lobbyists. If institution(s) cannot accept this gift or if accepting the gift would prevent Alphabet companies from supplying products or services to institution(s), please notify us and we will arrange for you to be removed from the Program.

  • Eligibility for international countries

    Teachers and faculty at accredited learning institutions and universities in the following countries are eligible to apply.

    • Australia
    • Austria
    • Belgium
    • Brazil
    • Bulgaria
    • Canada
    • Chile
    • Colombia
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India
    • Indonesia
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malaysia
    • Malta
    • Mexico
    • Netherlands
    • New Zealand
    • Norway
    • Peru
    • Poland
    • Portugal
    • Romania
    • Singapore
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • United States

    If you are not a faculty member, or you are a faculty member in another country, you can still express interest. Opt in for communications from us and we'll send you information about other credit programs and news from Google Cloud Platform.

    Please note that credits are granted at Google's discretion. Google reserves the right to not grant credits and change the criteria for granting credits at any time.

Program Materials

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General FAQs

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  • What are the goals of the career readiness program?

    As a coach:

    • Conduct weekly student mentoring sessions and study jams for your tracks.
    • Ensure that all students complete the Specialization for your track on Coursera within the recommended timeline.
    • For the Associate Cloud Engineer track, ensure that all students prepare and take the Associate Cloud Engineer certification exam.

    As a learner:

    • Complete the Specialization for your track on Coursera.
    • Finish extra practice with Qwiklabs.
    • Take advantage of 100% discount on Associate Cloud Engineer certification exam, if you have enrolled in the Associate Cloud Engineer track.

    Note: You and your students can go faster than the recommended timeline!

  • When do tracks in the career readiness program begin?

    We accept applications on a rolling basis. Only verified Faculty may apply. Once the program is set up in Coursera, faculty may begin inviting students immediately.

  • What should I do to organize a study jam?

    1. Find a venue. You will need a venue which has:

      • Internet connection for facilitator and students (wifi or ethernet).
      • Chairs and tables. Attendees will be using their laptops.
      • Power outlets.
      • A projector that the facilitator can use to share their screen with the attendees.
    2. Invite your students to the study jam. Here is a sample message:

      We are looking forward to seeing you at the Associate Cloud Engineer track Study Jam session at <TIME> on <DATE>!
      Please bring the following:

      • Laptop -- Mac, PC, Chromebook, or Linux with the latest version of Firefox or Chrome browser.
      • Laptop charger.

        Looking forward to seeing you at the workshop!
    3. Conduct the Associate Cloud Engineer track Study Jam.

    4. Send follow-up email to students. Email students links to the Associate Cloud Engineer track study jam materials and any additional resources.
  • Can I change or cancel my application once it has been submitted?

    No, you cannot edit your application once it has been submitted. If you would like to update or cancel an application please email acecircuit@google.com.

  • Can faculty add other faculty members or admin assistants as learners?

    No, faculty cannot add other faculty members or admin assistants as learners.

  • Will I continue to have access to Coursera after the Associate Cloud Engineer track timeline ends?

    As a learner, your access to Coursera expires 6 months after your invitation. After your access expires, you cannot complete graded assignments and get your course completion certificate. Make sure to download PDFs from the Resources section for each course as you go through the training.

FAQs: Associate Cloud Engineer Track

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  • What do my students and I learn in the Associate Cloud Engineer track program?

    Architecting with Google Compute Engine specialization on Coursera: Explore and deploy solution elements, including infrastructure components such as networks, systems, and applications services. Explore the courses in this specialization

    Hands-on Labs: Practice with hands-on labs. See the Additional Resources section for a list of hands-on labs related to the Associate Cloud Engineer certification.

  • What are the prerequisites for joining the Associate Cloud Engineer track as a learner?

    Familiarity with the following topics is helpful for success in the Associate Cloud Engineer track:

    • Operating systems
    • File systems
    • The IP networking stack
    • How web browsers and web servers communicate
    • Databases
    • Programming
    • Working with Linux at the command line
    • Editing text files from the Linux command line
  • Does the Architecting with Google Compute Engine Specialization cover everything in the Associate Cloud Engineer certification exam?

    The training provides a solid foundation to prepare for the certification exam. However, the training does not teach exactly to the test. Make sure to get extra practice using hands-on labs in Qwiklabs.

    Review the exam guide and available training courses
    Complete the hands-on labs in the Additional Resources section
    Review documentation

FAQs: Data Analyst Track

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  • What do my students and I learn in the Data Analyst track?

    From Data to Insights with Google Cloud Platform Specialization on Coursera:

    Derive insights through data analysis and visualization using the Google Cloud Platform. Explore, mine, load, visualize, and extract insights from diverse Google BigQuery datasets.

    The courses also cover data loading, querying, schema modeling, optimizing performance, query pricing, and data visualization.

    Practice with following hands on lab on topics and services that appear in the Data Analyst track:

  • What are the prerequisites for joining the Data Analyst track as a learner?

    Familiarity with the following topics is helpful for success in the Data Analyst track:

    • Statistics
    • ANSI SQL

Student management

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  • How do I access the Coursera program to manage student learning?

    • Open the Admin dashboard.
    • From the program list, select the program with the title that begins with “Google Cloud EDU”.
  • How do I invite eligible students to the Coursera program?

    • Open the Coursera program for your track and view the Invitations tab.
    • To add individual students, enter the full name and email address. Click Send Invitation.
    • To import members (students) using a CSV file:
      • Create a spreadsheet with the following column names: Full Name, Email, External Id
        • Provide full name and email address of each student. External Id is optional.
      • Download the student data as a CSV file.
      • Click Import Members and follow the instructions in the Coursera dialogs.
    Coursera: Invite people to your program
  • What if a student cannot find or receive an email invitation?

    If a student is not able to find their email invitation due to spam filtering or other issues, you can send the student a direct URL to the program invitation page. To find the program URL:

    • Open the Coursera program for your track and view the Settings tab.
    • Copy and paste the Program URL
    • Share this URL with the student directly and they will have access as long as they are logged into Coursera using the email address registered with the program.
  • How can I check the progress of students?

    Coursera: Enterprise Help Center
  • Can I customize the program name and settings?

    No. It is important that you do not modify the Program Name or Tagline fields. They are for use by the Google program operations team. You can upload your own banner image. If you change the Program Name, the Google team will revert the name back to the original program name assigned.

Certification

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  • What is the duration and location of the certification exam?

    Duration of the Associate Cloud Engineer certification exam is 2 hours. Certification exams must be taken in-person at a Kryterion Testing Center. When you register for an exam, you can schedule an exam time at a testing center that is convenient for you. Visit the Kryterion Webassessor page to create an account and find a location near you.

    Associate Cloud Engineer certification
    Certification FAQs
    Practice exam
  • How do I apply for a certification discount?

    To be eligible for a certification voucher:

    • You must have completed the Architecting with Google Compute Engine Specialization on Coursera.
    • You must have completed at least five Qwiklabs quests.
    • Check the Associate Cloud Engineer certification page for recommended quests.

    Submit the Application for Certification Voucher. If you meet the eligibility criteria the certification voucher will be emailed to you in 7 business days.

Troubleshooting

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  • How do I help students troubleshoot problems?

    Ask students to check their Student FAQ for troubleshooting information.

    For help related to the career readiness program or issues with completing the labs on Qwiklabs, contact Support using one of the following methods:

    • Email Support at support@qwiklabs.com

      • Subject line: “EDU CR: Need Help”.
      • Provide the following details in the message body:
        • Your institution name
        • Career readiness track name
        • The issue you are facing

      Support staff will provide assistance to help resolve the issue.

    • Chat with Support at http://google.qwiklabs.com.

      • Click the Chat bubble in the bottom right corner.

      • Enter your name and email as previously registered on Qwiklabs

      • For Department, select Google Cloud Edu Program department

      • In the Message field, type “EDU CR: Need Help” and click on the Start Chat button

      Support staff will provide assistance to help resolve the issue.

    To troubleshoot on your own:

  • What is the discrepancy between Course Completions and Program Completed statuses?

    In the program administrator dashboard, students are labeled with progress status indicators:

    • Each learner should have completed all courses in the Specialization for the track.
    • Do not confuse the “Program Completed” status for course completions. This status indicates that a learner has completed as many courses as they have enrolled in, but they have not enrolled in all courses.
    • For example, one learner with “Program Completed” status has completed 4 courses, but they have not enrolled in all 5 courses.
  • How do I contact the Career Readiness Program Team at Google about my application for the program?

    Check other sections of this FAQ first to find an answer to your question.

  • Where can I find more information about Google Cloud Training and Certification?

    For more information about Google Cloud Training and Certification, see:

  • What should I do if I have not received my Specialization completion certificate from Coursera?

    If you have not received your Specialization completion certificate, please follow the steps below to receive the certificate:

    1. Login to Coursera.
    2. Open this Specialization URL in the same browser window.
    3. Click Enrollment Options and then click Enroll.

FAQs: Associate Cloud Engineer Track

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  • What are the prerequisites for joining the Associate Cloud Engineer track?

    Familiarity with the following topics is helpful for success in the Associate Cloud Engineer track:

    • Operating systems
    • File systems
    • The IP networking stack
    • How web browsers and web servers communicate
    • Databases
    • Programming
    • Working with Linux at the command line
    • Editing text files from the Linux command line
  • What do I learn in the Associate Cloud Engineer track program?

    Architecting with Google Cloud Compute Engine Specialization: Explore and deploy solution elements, including infrastructure components such as networks, systems, and applications services. Explore the courses in this specialization.

    Hands-on Labs: Practice with hands-on labs. See the Additional Resources section for a list of hands-on labs related to the Associate Cloud Engineer certification.

  • Where can I find extra practice materials?

    Qwiklabs

    • Practice with more hands-on labs on topics and services related to Google Cloud Platform infrastructure on Qwiklabs.

    Resources:

  • Will I continue to have access to Coursera after the Associate Cloud Engineer track timeline ends?

    Your access to Coursera expires in 6 months. After your access expires, you cannot complete graded assignments and get your course completion certificate. Make sure to download PDFs from the Resources section for each course as you go through the training.

  • How do I apply for certification discount?

    To be eligible for a certification voucher:

    • You must have completed the Architecting with Google Compute Engine Specialization on Coursera.
    • You must have completed at least five Qwiklabs quests (if you apply for the voucher after Feb 19, 2020).
    • Check the Associate Cloud Engineer certification page for recommended quests.

    Submit the Application for Certification Voucher. If you meet the eligibility criteria the certification voucher will be emailed to you in 2-3 business days.

FAQs: Data Analyst Track

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  • What do I learn in the Data Analyst track?

    From Data to Insights with Google Cloud Platform Specialization on Coursera:

    Derive insights through data analysis and visualization using the Google Cloud Platform. Explore, mine, load, visualize, and extract insights from diverse Google BigQuery datasets.

    The courses also cover data loading, querying, schema modeling, optimizing performance, query pricing, and data visualization.

    Practice with following hands on lab on topics and services that appear in the Data Analyst track:

  • What are the prerequisites for joining the Data Analyst track as a learner?

    Familiarity with the following topics is helpful for success in the Data Analyst track:

    • Statistics
    • ANSI SQL

My learning

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  • How do I get started with the career readiness program?

    If you've been invited to join a learning track in the career readiness program, you’ll either get:

    • An email invitation with the subject line <your track name> track + Coursera (check your spam filter if you don't see it).
    • A direct link from your faculty lead (upon request)

    Follow the link in the email or from your faculty lead to begin setting up your account with this learning program. You'll also need to confirm your email address before you're able to join the program.

    After you've joined the program, you will see the Specialization for your track. Click Enrollment Options and then click Enroll.

  • How do I access Coursera program for my track?

    To access your learning program courses & dashboard:

    • Log into your Coursera account at coursera.org
    • In the upper left next to the Coursera logo, click the drop-down menu
    • Switch to the program with the title that begins with Google Cloud EDU
    • To open a course in a learning program, click the name of that course
    • To return to your general Coursera account, click the drop-down menu and click My Coursera
    Support for Coursera Learning Programs
  • What if I have trouble with multiple Google accounts and Qwiklabs?

    Avoid account confusion with private browsing. Log in to Coursera in Incognito mode before starting. Using Incognito mode ensures that you don't accidentally use your own Google account (including Gmail) while accessing the Google Cloud Console. This also prevents Qwiklabs from logging you out of your own Google accounts.

    Detailed instructions for using Incognito mode in Google Chrome are available here. Depending on your browser, Incognito mode might also be called Private Browsing or InPrivate Browsing.

    To ensure lab completion is marked in Coursera:

    1. Access each individual lab by clicking Open Tool in Coursera.
    2. Complete the lab in Qwiklabs.
    3. Click End Lab in Qwiklabs.
    4. Close the Qwiklabs browser window or tab.
  • What should I do if Coursera prompts me to reset deadlines?

    Check the Coursera user interface for a button titled Join a Session, or Switch Sessions, or Reset Deadlines. Click the button to continue learning.

    Note: Resetting deadlines in the Coursera user interface does not reset the overall track end date.

Support

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  • How do I find help to problems?

    • Check the other Support questions in this FAQ for step-by-step instructions to common tasks and troubleshooting information.
    • For help related to the career readiness program or issues with completing the labs on Qwiklabs, contact Support using one of the following methods:

      • Email Support at support@qwiklabs.com

        • Subject line: “EDU CR: Need Help”.
        • Provide the following details in the message body:
          • Your institution name
          • Career readiness track name
          • The issue you are facing

        Support staff will provide assistance to help resolve the issue.

      • Chat with Support at http://google.qwiklabs.com.

        • Click the Chat bubble in the bottom right corner.

        • Enter your name and email as previously registered on Qwiklabs

        • For Department, select Google Cloud Edu Program department

        • In the Message field, type “EDU CR: Need Help” and click on the Start Chat button

      Support staff will provide assistance to help resolve the issue.

    • To troubleshoot on your own:

    Coursera: Learner Help Center

About the program

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  • Who is eligible for Google Cloud Education benefits?

    The program provides credits and benefits for verified faculty and students at regionally accredited institutions in the US. Outside of the US, the program provides credits and benefits for faculty and students at higher learning institutions and universities that award degrees in the countries listed below. The program does not support for-profit institutions.

    • Australia
    • Austria
    • Belgium
    • Bulgaria
    • Canada
    • Cyprus
    • Czech Republic
    • Denmark
    • Estonia
    • Finland
    • France
    • Germany
    • Greece
    • Hungary
    • Ireland
    • India
    • Indonesia
    • Israel
    • Italy
    • Latvia
    • Lithuania
    • Luxembourg
    • Malta
    • Netherlands
    • New Zealand
    • Norway
    • Poland
    • Portugal
    • Romania
    • Slovakia
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States

    As the program grows, we hope to expand to other countries.

  • How do I get verified?

    United States: You will need to complete the verification form at google.dev/edu. Some people will be instantly verified after completing the form. However, if you’re not instantly verified, you’ll be asked to submit additional documents to prove your education status. SheerID will compare the information provided in the uploaded document(s) against the information entered in the verification form. To ensure a speedy and successful verification, please pay attention to how you enter your information on the form so that it will match what is seen on the document(s). For example, enter your first and last name on the form as it appears on your school document(s).

    International: You will need to complete the verification form at google.dev/edu. After you submit the form, you will be asked to submit additional documents to prove your education status. SheerID will compare the information provided in the uploaded document(s) against the information entered in the verification form. To ensure a speedy and successful verification, please pay attention to how you enter your information on the form so that it will match what is seen on the document(s). For example, enter your first and last name on the form as it appears on your school document(s).

  • How often do I need to get verified?

    You will need to re-verify your educational status every 12 months to continue to receive Google Cloud benefits.

  • What type of document should I upload if asked?

    You’ll need to upload school-issued documentation that shows your:

    • First name
    • Last name
    • School name
    • Date showing current enrollment (Student)
    • Date showing employment within the current school year (Faculty)

    Students: Please note that SheerID will be reviewing the date of enrollment, not the print date or view date. For example, your transcript may have been printed yesterday, but show that your most recent enrollment in classes was a previous term. Future terms are also not accepted, so acceptance letters would not prove current enrollment.

  • I just uploaded a document. When will I hear back from the verification team?

    Documents are reviewed in the order received. In the United States, you will be contacted via email within 20 minutes with additional details regarding your verification request. Internationally, you will be contacted via email within the next 72 hours with additional details regarding your verification request.

    Please check your spam/junk folder if you do not see an email in your inbox. The email will let you know if you’ve been successfully verified or if additional information is needed to complete your verification.

  • I’m unable to type my school into the box or select it from the drop-down list. What do I do?

    If you’re unable to type your school into the “academic institution” box or if your school isn’t on the drop-down list then you are not eligible for benefits at this time. To make sure you’re not missing your school, please type out the full name. For example, rather than UO, type University of Oregon.

  • What happens if I can't prove I'm a student or faculty member?

    This is extremely rare. Academic institutions provide multiple forms of official documentation that SheerID can accept. In the event you cannot provide SheerID any acceptable proof of current enrollment or employment, we will be unable to approve you for benefits.. But to repeat, if you are in school or employed by an eligible school, you should have access to a document that SheerID can verify.

  • How do I know you won't sell or share my ID and information?

    This is something both Google and SheerID take very seriously. SheerID will only use the information you submit to confirm your eligibility. SheerID does not rent your information. SheerID does not sell your information. SheerID does not store documents or images uploaded to their system. Click here to read the SheerID full privacy policy.

  • I have verification questions that aren't covered here. Can you help me?

    Yes, you can contact SheerID through their Information Form located under Contact US on their website www.sheerid.com. Someone from the SheerID Customer Service Team will respond as soon as they’re able.

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